"Successful community policing and crime control are the result of a partnership between the community and local law enforcement. An important part of that partnership is the community's perception of the police-their integrity, honesty, and genuine interest in helping, serving, and working with the community. When members of a community have positive perceptions about, and trust in, their local police, they are more likely to turn to the police for help and to work with them to prevent and solve crimes. Local programs that work toward this end are important for advancing the community policing philosophy. This report, COPS Evaluation Brief No. 2: Evaluation of a Pilot Community Policing Program: The Pasadena Police-Community Mediation Program, was prepared by the Police Assessment Resource Center, a Los Angeles-based organization that advances effective and accountable policing, in partnership with the Western Justice Center Foundation and the Los Angeles County Bar Association's Dispute Resolution Services, Inc. The report examines an innovative approach used by the city of Pasadena, California, that combines mediation with community dialog to address citizen complaints against police officers and to strengthen police-community relationships."