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Disaster Recovery Plan, United States Small Business Administration (SBA)
"Since its inception in 1953, the U.S. Small Business Administration (SBA) has served to aid, counsel, assist and protect the interests of small businesses. While SBA is generally known for its financial support of small businesses, the Agency also plays a critical role in assisting the victims of natural and other declared disasters. Specifically, SBA provides disaster assistance through its Disaster Loan Program (DLP) to help homeowners, renters, and businesses of all sizes recover from disasters such as earthquakes, hurricanes, and terrorist attacks. Subsequent to the Katrina, Rita, Wilma disasters (also known as the 2005 Gulf Coast Hurricanes) SBA experienced significant challenges in scaling up its capacity to respond to the loan applications of many disaster victims. The cumulative damage of the Gulf Coast disaster cycle caused damage that was so extensive that the number of resulting disaster loan applications overwhelmed SBA's capacity to process them. The storms caused nearly $100 billion in estimated damages and over 1,400 deaths.4 As of May 15, 2007, SBA had approved more than 160,000 disaster assistance loans for a total of $6.9 billion in net approved loans ($5.7 billion disbursed) to individuals and businesses since the 2005 Gulf Coast Hurricanes. SBA recognized the severe challenges that hindered its efforts to aid recovery, and has made dramatic improvements to its business processes. The Agency is prepared to process loans faster, provide better quality, and be more helpful to its customers in future disasters."
United States. Small Business Administration
2007-06-01
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U.S. Small Business Administration Office of Disaster Assistance Strategic Plan FY2003 - FY2008
This Strategic Plan was developed with the aims of aiding disaster victims. "It sets forth our vision for the future, starting with our new Mission Statement. It establishes goals for the organization at the management level, including both long-term objectives and strategic management goals. These objectives and goals, where appropriate, will be linked to each Disaster Assistance employee's Personal Business Commitment (PBC) and the Agency's new performance management system to be implemented October 2003. The plan empowers our employees, and also holds them accountable for meeting the organization's goals. Employees at all levels will now see that they are a part of a bigger picture. The plan connects the employee directly to the mission of the organization through the PBC. Our mission is to provide affordable, timely and accessible financial assistance to homeowners, renters and businesses. Through the plan, we will improve program delivery, enhance customer service, and become proactive in our management approach. With the implementation of our new automated loan processing system, the Disaster Credit Management System (DCMS), we hope to ensure effective program delivery for all of our customers for years to come."
United States. Small Business Administration
2003
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Homeowners, Renters and Businesses Urged to Prepare for the Unexpected: SBA Partners with Agility Recovery Solutions to Provide Disaster Preparedness Tools For Businesses
This document provides a short reference on how homeowners, renters and businesses can prepare for emergencies, utilizing resources from the Small Business Administration.
United States. Small Business Administration
2010-06-01
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Small Business Administration: Disaster Preparedness and Recovery Plan 2012
"The 'Disaster Preparedness and Recovery Plan' (DPRP) replaces the Small Business Administration's [SBA] 'Disaster Recovery Plan' in its entirety. While the DPRP represents a new document to meet the requirements of Presidential Policy Directive (PPD) 8, 'National Preparedness', published in 2011, it retains all the policies and processes established for the Disaster Loan Program published in previous editions of the 'Disaster Recovery Plan' and complies with the Small Business Disaster Response and Loan Improvements Act of 2008. Key features of the 2012 DPRP include: [1] Expands discussion of the application of SBA's programs, beyond the Disaster Loan Program, to meet small business disaster recovery needs supported by the Economic Recovery Support Function outlined in the 'National Disaster Recovery Framework', published in 2011. [2] Adds references for all preparedness components specified in PPD-8: prevention, protection, mitigation, response, and recovery. [3] Adds context for executing SBA continuity of operations plans in conjunction with the Disaster Loan Program. [4] Reformats the material in the 'Disaster Recovery Plan' to better align the DPRP to serve as the departmental-level operational plan required by PPD-8 to support interagency operational plans."
United States. Small Business Administration
2012
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Expect the Unexpected: Prepare Your Business for Disaster
"This guide will help you prepare for a disaster and put your business in a position to survive a disruption. Though each situation is unique, any business can be better prepared if it plans carefully, puts emergency procedures in place, and practices for emergencies of all kinds."
United States. Small Business Administration
2005
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Crisis Communications Planning: The Keystone of Disaster Recovery Response [presentation]
These slides describe the importance of crisis communications planning for small businesses. From the description on the website: "During an emergency, it is imperative that those within your organization know how to communicate effectively. This includes both internal and external communications. Join the Small Business Administration and co-sponsor of the Prepare My Business webinar series, Agility Recovery as we share the steps and best practices for developing your emergency communication strategy."
Agility Recovery; United States. Small Business Administration
Boyd, Bob
2012-02-14?
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Crisis Communications Planning: The Keystone of Disaster Recovery Response [video]
This webinar describes the importance of crisis communications planning for small businesses. From the description on the website: "During an emergency, it is imperative that those within your organization know how to communicate effectively. This includes both internal and external communications. Join the Small Business Administration and co-sponsor of the Prepare My Business webinar series, Agility Recovery as we share the steps and best practices for developing your emergency communication strategy."
United States. Small Business Administration; Agility Recovery
Boyd, Bob
2012-02-14
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Crisis Communications
"During an emergency, it is imperative that those within your organization know how to communicate effectively. This includes both internal and external communications. The following checklist will highlight some recommendations for developing and executing a well‐rounded communications strategy in the face of any disaster scenario."
Agility Recovery; United States. Small Business Administration
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Audit of SBA's Planning and Assessment for Implementing presidential Decision Directive 63
"As a result of a joint initiative by the Presidents Council on Integrity and Efficiency (PCIE) and Executive Council on Integrity and Efficiency (ECIE), we completed the first of four planned audits of SBA's critical infrastructure protection program. This report covers SBA's planning and assessment activities for protecting its critical cyber-based infrastructures."
United States. Small Business Administration. Office of the Inspector General
2000-09-26
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Inspection Report: Inspection of SBA's Initial Disaster Assistance Response to Hurricane Irma
"This report presents the results of our inspection of the Small Business Administration's (SBA's) initial disaster assistance response to Hurricane Irma. Hurricane Irma, a category 5 hurricane, first made landfall on September 6, 2017, in the U.S. Virgin Islands. On September 10 and September 11, 2017, this catastrophic hurricane also impacted residents in Florida, Georgia, and South Carolina, causing at least $42.5 billion in property damage. Hurricane Irma was the second of three major hurricanes (Harvey, Irma, and Maria) impacting the United States between August 25 and September 20, 2017. Our objective was to assess SBA's initial disaster assistance response to Hurricane Irma, including staffing adequacy, loan application volume, and timeliness of disaster loan approvals. To answer our objective, we interviewed SBA Office of Disaster Assistance (ODA) officials to discuss staffing, disaster loan application processing, and the loan applications remaining to be processed. We also reviewed applicable laws and regulations, SBA's standard operating procedures (SOPs), including SOP 50 30 8, and other SBA operating and training guidance. In addition, we conducted on-site visits in Florida at seven Disaster Recovery Centers (DRCs) and Business Recovery Centers (BRCs) to determine SBA's initial disaster assistance to Hurricane Irma survivors. We analyzed data to assess loan application volume, processing times, and loans remaining to be processed."
United States. Small Business Administration. Office of the Inspector General
2018-04-26
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Flash Report Small Business Administration's Implementation of the Paycheck Protection Program Requirements
From the Executive Summary: "On April 24, 2020, the Office of Inspector General (OIG) made its planned review of the Small Business Administration's (SBA's) implementation of the Paycheck Protection Program (PPP). Based on this ongoing work, we produced a flash report to meet the information needs of Senators Schumer, Cardin, and Brown. We analyzed key provisions of Section 1102 of the Coronavirus Aid Relief, and Economic Security (CARES) Act, which was signed into law by the President on March 27, 2020, to provide economic relief to our Nation, and SBA's Interim Final Rules and public guidance intended to further inform stakeholders of SBA's implementation of the PPP."
United States. Small Business Administration. Office of the Inspector General
2020-05-08
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White Paper: Risk Awareness and Lessons Learned from Prior Audits of Economic Stimulus Loans
From the Executive Summary: "We prepared this memorandum to provide the Small Business Administration (SBA) information regarding lessons learned and risks identified in prior audits and reviews that SBA should consider to ensure program integrity and mitigate the risk of financial loss for COVID-19 [coronavirus disease 2019] related loans. The President signed the Coronavirus Aid, Relief, and Economic Security (CARES) Act into law on March 27, 2020. The Act contains several provisions intended to provide economic relief to our nation's small businesses. One of the Act's largest provisions created the Paycheck Protection Program under section 7(a) of the Small Business Act. This program provides $349 billion in fully guaranteed SBA loans, which can be forgiven if used properly, for small businesses to cover payroll, rent, utility payments and other limited uses."
United States. Small Business Administration. Office of the Inspector General
2020-04-03
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White Paper: Risk Awareness and Lessons Learned from Audits and Inspections of Economic Injury Disaster Loans and Other Disaster Lending
From the Executive Summary: "The Small Business Administration (SBA's) Disaster Assistance Program is the Federal Government's primary program for providing disaster assistance to businesses. SBA provides up to $2 million in Economic Injury Disaster Loans (EIDLs) for substantial economic injury loss to small businesses and most private nonprofit organizations to help meet financial obligations and operating expenses. In response to the Coronavirus (COVID-19) pandemic, the Coronavirus Preparedness and Response Supplemental Appropriations Act (CVPR Act) deemed COVID-19 a disaster and authorized SBA to provide EIDLs to businesses and nonprofits affected by COVID-19. In addition, the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) provided $10 billion to SBA to provide emergency EIDLs. This is a significant increase compared to prior major disasters. [...] We prepared this memorandum to provide SBA information regarding lessons learned and identified risks from prior audits and inspections that it should consider in managing and mitigating the risk of loss for COVID-19 related loans."
United States. Small Business Administration. Office of the Inspector General
2020-04-03
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White Paper: Risk Awareness and Lessons Learned from Prior Audits of Entrepreneurial Development Programs
From the Executive Summary: "We prepared this memorandum to inform the Small Business Administration (SBA) of lessons learned and risks identified in prior audits and reviews of entrepreneurial development programs. SBA should consider this information as it implements mandates to administer Federal funds to Small Business Development Centers (SBDC), Women's Business Centers (WBC), and resource partner associations related to the Coronavirus (COVID-19) pandemic to ensure funds are used as intended and programs achieve their goals and objectives."
United States. Small Business Administration. Office of the Inspector General
2020-04-23
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Inspection of Small Business Administration's Initial Disaster Assistance Response to the Coronavirus Pandemic
From the Document: "This report presents the results of our inspection to assess the Small Business Administration's (SBA's) initial disaster assistance response to the Coronavirus Disease 2019 (COVID-19) pandemic. SBA's Disaster Assistance Program is the federal government's primary program for providing disaster assistance. SBA provides Economic Injury Disaster Loans (EIDLs) of up to $2 million to eligible entities such as small businesses, nonprofits, farms, etc."
United States. Small Business Administration. Office of the Inspector General
2020-10-28
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Serious Concerns of Potential Fraud in Economic Injury Disaster Loan Program Pertaining to the Response to COVID-19
From the Document: "The Office of Inspector General (OIG) is issuing this Management Alert to bring to your attention serious concerns of potential fraud in the Economic Injury Disaster Loan and Advance grant programs that require immediate attention and action. OIG has been inundated with contacts to investigative field offices from financial institutions across the nation and the complaint Hotline. We have received complaints of more than 5,000 instances of suspected fraud from financial institutions receiving economic injury loan deposits. Nearly 3,800 of those reported instances of suspected fraud came from only six financial institutions. An additional 1,220 reports of suspected fraudulent transactions have come in from other financial institutions. [...] Our preliminary review reveals strong indicators of widespread potential fraud in the program."
United States. Small Business Administration. Office of the Inspector General
2020-07-28
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Serious Concerns About SBA's Control Environment and the Tracking of Performance Results in the Shuttered Venue Operators Grant Program
From the Document: "The Office of Inspector General (OIG) is issuing this Management Alert regarding serious concerns with the control environment and the tracking of performance results in the Shuttered Venue Operators Grant (SVOG) program requiring immediate attention and action. Last April we issued a white paper informing the SBA about the risk of Coronavirus Disease 2019 (COVID-19) pandemic funds not being used for their intended purpose and therefore not achieving entrepreneurial development program goals and objectives. SBA should consider the risks and lessons learned as it implements a new program under a compressed timeline providing disaster assistance grants to eligible small businesses under the SVOG program. Expedited management action would improve SBA's oversight of the program and ensure it meets the intended results when administering this $16.25 billion grant program."
United States. Small Business Administration. Office of the Inspector General
2021-04-07
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SBA's Handling of Identity Theft in the COVID-19 Economic Injury Disaster Loan Program
From the Document: "The Office of Inspector General (OIG) is issuing this Evaluation report to notify Small Business Administration (SBA) officials of significant matters regarding its handling of complaints of identity theft in the Coronavirus Disease 2019 (COVID-19) Economic Injury Disaster Loan (EIDL) program. [...] In this review, SBA examined the subcontractor system's notes in the loan file. Agency staff compared the possible victim's addresses and phone number to the application information using Google and LexisNexis. Agency staff also performed a public record search to confirm the existence of the business, often checking online information from the appropriate Secretary of State and county tax assessor."
United States. Small Business Administration. Office of the Inspector General
2021-05-06
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Evaluation of SBA's Award Procedures for the Coronavirus Aid, Relief, and Economic Security Act Entrepreneurial Development Cooperative Agreements
From the Executive Summary: "We evaluated the Small Business Administration's (SBA) handling of economic relief funding to educate, train, and advise small business owners and entrepreneurs on practices necessary to reduce the economic effects of the Coronavirus Disease 2019 (COVID-19) pandemic. The SBA Office of Entrepreneurial Development (OED) oversees a network of centers promoting small business growth through entrepreneurial development, training, and counseling. Within OED, the Office of Small Business Development Centers and the Office of Women's Business Ownership administer two programs that include a nationwide network of Small Business Development Centers (SBDCs) and Women's Business Centers (WBCs). OED also collaborates with America's SBDC and Association of WBCs for many of its entrepreneurial development initiative. [...] Our objective was to determine whether SBA awarded the CARES [Coronavirus Aid, Relief, and Economic Security] Act entrepreneurial development cooperative agreements and grants in accordance with applicable federal laws, regulations, and other guidance."
United States. Small Business Administration. Office of the Inspector General
2021-03-30
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Paycheck Protection Program Loan Recipients on the Department of Treasury's Do Not Pay List
From the Document: "The Office of Inspector General (OIG) is issuing this Management Alert to bring to your attention serious concerns about improper payments to lenders for potentially ineligible recipients of loans under SBA's [Small Business Administration] Paycheck Protection Program (PPP) in response to the Coronavirus Disease 2019 (COVID-19) pandemic. This issue requires immediate attention and action. Due to complaints of fraud received by the OIG, we collaborated with the U.S. Department of the Treasury (Treasury) Do Not Pay (DNP) Business Center, which identified high-risk transactions related to financial assistance to small businesses for the COVID-19 pandemic. Our review of Treasury's analysis showed approximately $3.6 billion in PPP loans to potentially ineligible recipients. Expedited management action could reduce or prevent the potential for loss in terms of the risk of improper payments to lenders for amounts ineligible for forgiveness as well as any fees. OIG communicated summary results to SBA management, who requested Treasury's results and have systemically put a 'hold' flag on loans identified by the DNP team to ensure the loan applications are properly reviewed before processing for forgiveness or any further disbursements. Additionally, SBA management contacted the DNP Business Center and discussed the matching parameters to ensure that DNP's results were consistent with PPP eligibility provisions. Consequently, DNP's results were revised and are represented in this memorandum."
United States. Small Business Administration. Office of the Inspector General
2021-01-11
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Inspection of SBA's Implementation of the Paycheck Protection Program
From the Executive Summary: "The President signed the Coronavirus Aid, Relief, and Economic Security (CARES) Act into law on March 27, 2020. Section 1102 of the Act provided $349 billion for the creation the Paycheck Protection Program (PPP) under Section 7(a) of the Small Business Act. This program provides fully guaranteed SBA [Small Business Administration] loans for certain eligible small businesses, individuals and nonprofit organizations that can be forgiven if loan proceeds were used as required by the law. Eligible expenses include payroll, rent, utility payments, and other limited uses. Our objective for this inspection was to assess SBA's implementation of the PPP, including the timing of implementation, lender participation, guidance provided to lenders and staff, timeliness of loan approval and disbursement, and systems used to process lender loan approvals."
United States. Small Business Administration. Office of the Inspector General
2021-01-14
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Evaluation of CARES Act Debt Relief to 7(a) Borrowers
From the Executive Summary: "This evaluation examines SBA's [Small Business Administration] implementation of debt relief for borrowers in the 7(a) Program, SBA's flagship loan guarantee program. Section 1112 of the Coronavirus Aid, Relief and Economic Security (CARES) Act provided $17 billion in debt relief to borrowers in the 7(a), 504, and Microloan programs. Section 1112 does not include the Paycheck Protection Program. The Act was enacted on March 27, 2020 to alleviate the severe economic hardships and public health threat created by the Coronavirus Disease 2019 (COVID-19) pandemic. Our objective was to determine whether SBA has effective internal controls to provide debt relief to 7(a) borrowers in accordance with CARES Act Section 1112 and internal policies and procedures."
United States. Small Business Administration. Office of the Inspector General
2020-12-01
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Small Business Administration's Implementation of Recommended Controls and the Economic Aid Act
From the Executive Summary: "The Economic Aid to Hard-Hit Small Businesses, Nonprofits, and Venues Act (Economic Aid Act) was enacted on December 27, 2020 to continue assistance under the Paycheck Protection Program (PPP) for small businesses financially impacted by the ongoing coronavirus pandemic. [...] Our objectives were to determine if SBA [Small Business Administration] 1) considered prior OIG [Office of the Inspector General] key recommendations to strengthen controls for ensuring eligibility and mitigating fraud and 2) implemented the PPP in accordance with the Economic Aid Act. To accomplish our objective, we reviewed the Economic Aid Act, SBA's Interim Final Rules and Frequently Asked Questions. We also assessed SBA Procedural Notices, a letter from the SBA Administrator, and PPP applications."
United States. Small Business Administration. Office of the Inspector General
2021-08-12
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Quick Reference: Radiation Risk Information for Responders Following a Nuclear Detonation
"This document supports the 'Planning Guidance for Response to a Nuclear Detonation' and was designed to provide responders with specific guidance and recommendations about the radiation risk associated with responding to an improvised nuclear device (IND) event, in order for them to protect themselves from the IND effects. It is intended to be part of preparation training with the 'Health and Safety Planning Guide For Planners and Supervisors For Protecting First Responders Following A Nuclear Detonation'. This provides basic information responders will need for the first 24 -72 hours after an extreme event -- a nuclear detonation. These guidelines are not designed to apply to other, less extreme, radiological events. Specific information/training should be sought for those. Some of this guidance will be counterintuitive to those trained in emergency response; however, it is critical that responders remain as safe and healthy as possible, not only for their own safety, but also to remain available for the ongoing mission of saving lives. Responders involved in an IND event need to be prepared to see numerous victims with serious traumatic injuries and illness including: severe burns, blindness, deafness, amputations, radiation sickness, etc."
United States. Department of Homeland Security; United States. Department of Energy; United States. Department of Health and Human Services . . .
2016-12
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