From the thesis abstract: "Air Force senior leaders attempted to implement an array of process-improvement models throughout AF [Air Force] existence Management By Objectives, Total Quality Management (TQM), Quality Air Force (QAF), Air Force Smart Operations for the 21st Century, and Continuous Process Improvement to harmonize efficiency and effectiveness in support of mission accomplishment. Much like a metaphorical dippy bird that overcomes inertia through spirited leadership, it tips, secures a drink, and the vigor that generated initial action wanes; thereafter, the dippy bird regresses toward its initial position. TQM was molded into QAF."
Air University (U.S.). School of Advanced Air and Space Studies