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Fire Department Perspective: Crowd Dynamics and Safety at Outside Events
From the thesis abstract: "Fire departments often respond to incidents at crowded events with no prior planning or coordination with other agencies. The result can be decreased safety for patrons at the events. The purpose of this thesis is to understand causes of injuries at crowded, outside venues and what could make these events safer. This thesis asks how fire department personnel can plan for the safety and care of large crowds at outside venues. The research design includes a review of literature on crowd dynamics and example incidents. Using root cause analysis, this thesis analyzes four case studies: 1989 Hillsborough soccer match, 2011 Reno Air Race, the 2013 Boston Marathon bombing, and 2014 Travis Air Force Base Air Show. The success of the Reno Air Race and Boston Marathon rescue personnel in taking care of injured victims can be attributed to careful planning by stakeholders before the events took place. This thesis recommends that before large, crowded events, stakeholders establish relationships and that all stakeholders participate in careful planning and realistic training. This planning and training should include interoperability of communications, roles for volunteer staff, and ways to prevent and decrease overcrowding. Finally, this thesis recommends strategies to educate event patrons on safety."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Griggs, Rick
2017-12
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Regaining the Trust of the American Public: A Law Enforcement Initiative
From the thesis abstract: "While Americans remain confident in law enforcement, there are profound fractures in the relationship between the police and certain communities across the United States. Law enforcement shootings of unarmed individuals--particularly African Americans--inadequate police response, and the subsequent civil unrest raise disturbing and often volatile concerns for public safety. This thesis asserts that, as an industry, law enforcement is experiencing a nationwide crisis. Although law enforcement has been unable to successfully navigate the dynamics of reputation management during a crisis, companies in the private sector have identified effective frameworks, paradigms, and best practices for successfully regaining--and, more importantly, maintaining--the public's trust. Consequently, this paper seeks to determine how law enforcement can apply crisis and reputation management techniques developed by the private sector to effectively regain the trust of the American public. The thesis provides law enforcement executives with an opportunity to learn from the private sector and put the most critical lessons learned in crisis and reputation management into practice."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Alvarez, Micole C.
2017-12
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Pre-Incident Planning for the Los Alamos National Laboratory
From the thesis abstract: "The Los Alamos Fire Department (LAFD) provides emergency response services to the Los Alamos National Laboratory. The laboratory places high expectations on the delivery of these services; over a twenty-year period, however, multiple third-party evaluators identified problems with the LAFD's preincident planning process. This thesis investigated pre-incident planning improvement methods and found that the LAFD plans for the Los Alamos National Laboratory lacked information and collaborative efforts. A review of related literature and best practices from other national laboratory sites and accredited fire departments provided potential solutions. This research recommends that the LAFD establish a working group to improve the pre-incident planning process at Los Alamos National Laboratory, using the best practice examples as guidelines."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Hughes, Troy L.
2017-12
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Prospective Vigilance: Assessing Complex Coordinated Attack Preparedness Programs
From the thesis abstract: "State and local first responders in the United States lack a common strategic approach to prepare for complex coordinated attacks (CCAs). Inconsistent terminology and insufficient guidance from all levels of government and academia complicate matters. State and local agencies face three main barriers to CCA response preparedness: First, the United States has not experienced a CCA like those in Mumbai or Paris; this renders the threat low probability, if high consequence, and thus low priority. Second, preparedness funding in the United States is declining across the board; only high-priority, high-probability events receive necessary funding and attention. Third, if a CCA were to occur today without a unified response plan, first responders would attempt to bring order to chaos; but because this type of event is qualitatively different from those for which responders have trained, such a response could prove to be disastrous. This thesis analyzed and assessed federal summary reports from current preparedness programs. It surveyed program participants about the programs' value and use. When combined with the federal report examination, the survey results revealed that even without a national CCA strategy, these programs increase participants' preparedness and resilience, and first responders may be adapting to the current threat environment. Three recommendations are provided to help address the findings and augment state and local first responder preparedness before a CCA occurs."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Goff, Jared B.
2017-12
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Software Requirement Specifications for a Social-Media Threat Assessment Tool
From the thesis abstract: "Police officers are often the targets of threats, both verbal and written. Twitter and Facebook allow the communications of these threats quickly, anonymously and in high volume. Law enforcement agencies become overwhelmed trying to determine which are the most serious, since they have limited investigators. Identifying threats that have a high likelihood of violence is also very subjective. How can risk assessment of these threats be improved? As an answer to this question, a software-requirement specification document details a new software that starts the threat assessment process earlier. This software incorporates a social media and language sentiment analyzer, criminal history information and threshold, and confidence scoring to alert law enforcement of threats likely to end in violence. Twitter and Facebook posts that reach a predetermined score alert investigators of a high probability threat on which investigators can focus their efforts. During the development of the software proposal, this thesis finds that implementing this software could improve law enforcement intervention to threats communicated over social media."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Barnett, Craig T.
2017-12
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Evolving Role of Emergency Medical Services in Sacramento, CA
From the thesis abstract: "Due to the Affordable Care Act, millions of Americans now covered with health insurance have found it increasingly difficult to find primary care physicians. The demand for health care has exceeded the capacity of the current system to supply it. People have turned to emergency medical services to receive care for their chronic illness and non-acute medical problems instead of dealing with the long wait times at clinics or unavailability of primary care physicians. This transition to low acuity care occupies a large portion of the emergency response system and leaves communities with very limited emergency response resources. Several cities have attempted to increase the availability of their emergency response resources by matching the type of care that is being requested through the nation's 9-1-1 system. Mid-level nurse practitioners and behavioral health specialists paired with paramedics can provide a broader set of solutions instead of transporting all patients to a hospital emergency department and at the same time allow traditional emergency response ambulances to remain available. Measuring the performance of these new programs and tailoring them to meet the precise needs of a community can enhance the resilience of emergency resources and improve the nation's homeland security."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
King, Niko S.
2017-12
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Not Just Another Piece of Equipment: An Analysis for Police Body-Worn Camera Policy Decisions
From the thesis abstract: "In the United States, law enforcement agencies are rapidly deploying body-worn cameras (BWCs) to increase organizational transparency and foster positive community relations. Proponents of the technology see BWCs as a tool to ensure police legitimacy and eliminate abusive conduct. Preliminary evidence identifies several benefits of using BWCs, such as: reduced citizen complaints, increased cooperation, and lower civil liability. However, emerging evidence suggests that the devices may be achieving the intended goals but with unintended consequences. BWC use may inadvertently increase use of force incidents and reduce the time that the police spend on de-escalating a situation. This thesis employs qualitative research methodology to examine how BWCs affect the ambiguous nature of police decision-making, as well as the effects of BWC use on the public, thereby investigating solutions for the frayed police-public relationship. By analyzing current data available on BWCs, examining information on human decision-making including heuristics, and completing a comparative analysis of a similar police technology--the vehicle dashboard camera--the thesis finds that BWC use can have different and changing impacts on police behavior, suggesting that variables related to human factors alter the dynamics of BWC use. The thesis provides recommendations that cover independent agency BWC evaluations, organizational training, limits on discretionary officer recording, and the practical application of automated camera systems."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Sacca, Giacomo
2017-12
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Nevada Family: Political Crisis Leadership and Resilience Narratives in the Silver State
From the thesis abstract: "Emergencies and disasters are political events, and can often become political crises for elected and appointed officials. Current scholarship suggests that five key tasks for political officials allow them to manage these crises: sensemaking, decision making, meaning making, terminating, and learning. These practices provide a solid foundation for political leaders during crises, but it is argued in this thesis that this approach is limited wholly to prescriptive recommendations, and that it does not include a realistic and descriptive understanding of how political leaders actually respond to crises. The key distinction is that political leaders must balance the perception of their effective governing during the crisis with the perception that they should not be blamed for causing or allowing the crisis to occur or be held responsible for any of the deficiencies in how the crisis was handled. Furthermore, in addition to including addressing blame risk, these five key tasks must also happen before, during, and after the crisis, which amounts to political crisis leadership, whereas applying the five tasks during the crisis amounts to political crisis management. Since the most important of these tasks for a political official is meaning making, political officials can best lead crises before they happen by establishing resilience narratives."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Cage, Caleb S., 1979-
2017-12
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South Carolina National Guard Secure Area Duty Officer Program: A Reserve Component Active Shooter Contingency Case Study
From the thesis abstract; "On July 16, 2015, five military reservists were murdered during an active shooter attack on two reserve component military facilities. This act of domestic terrorism was only the latest in a series targeting U.S. military facilities in recent years. Since the Fort Hood Massacre in 2009, at least 37 military personnel have been killed and 55 wounded while at their place of duty in the United States. In response to this threat the South Carolina National Guard, in collaboration with the South Carolina Law Enforcement Division, established an active shooter contingency program called the Secure Area Duty Officer Program, or SADOP. The focus of this single case study thesis is to determine whether SADOP is an effective method to mitigate risk posed by the dynamic active shooter threat. The assertion that this innovative approach achieves its purpose is supported by the deliberate development methodology and interviews with key decision makers instrumental in the crisis-action response concept planning and program implementation. The findings of this study indicate that SADOP resourcefully employs a force protection framework tailored to the success of the reserve component as opposed to obliging its organizations to utilize legacy force-protection regulations designed by and for the active component of the military."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Ramey, Barry N.
2017-12
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When the Shooting Stops: Recovery from Active-Shooter Events for K-12 Schools
From the thesis abstract: "Since Columbine, untold resources and planning efforts have been dedicated to active-shooter response by schools and public safety officials. Perhaps this is as it should be, but the almost exclusive focus on response has come at the expense of recovery. Active-shooter events were studied to identify and analyze gaps in recovery planning and operations. Research suggests that a comprehensive K-12 recovery plan with a phased approach would have enabled a faster and smoother recovery. There are no federal requirements for such a plan, and fewer than two-thirds of the states require a crisis plan for schools. The most important elements of active-shooter recovery for K-12 schools were determined: evacuation, relocation, and parent/student reunification; counseling and mental health therapy; funerals and memorials; post-incident staff reduction, suicide awareness, communication with non-English-speaking students and families, and donation management. Based on the lessons learned from six active-shooter incidents, steps are recommended for the successful"
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Berglund, Douglas A.
2017-12
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United States Earthquake Early Warning System: How Theory and Analysis Can Save America Before the Big One Happens
From the thesis abstract: "The United States is extremely vulnerable to catastrophic earthquakes. More than 143 million Americans may be threatened by damaging earthquakes in the next 50 years. This thesis argues that the United States is unprepared for the most catastrophic earthquakes the country faces today. Earthquake early warning systems are a major solution in practice to reduce economic risk, to protect property and the environment, and to save lives. Other countries have already built earthquake early warning systems, but only after they suffered devastating earthquakes. In the United States, ShakeAlert is the available solution, but it only operates on a test basis in California and still lacks sufficient capability and sustained funding to become operational. This thesis applies an input-output model of political systems theory to analyze how the National Earthquake Hazards Reduction Program, which controls the development of ShakeAlert, functions in the United States. Using this model provides a framework for a discourse of the analysis to determine how the consequences of catastrophic earthquakes shape our decisions and policies for ShakeAlert. This thesis also examines what changes are required within our political system for ShakeAlert to launch as quickly as possible on a national scale and to allow for its sustained integration within the American preparedness culture. Perhaps most importantly, the implementation of ShakeAlert will help prepare the people, businesses, infrastructure, economies, and communities, hopefully before the next significant earthquake impacts the United States. Will the United States have to experience a devastating earthquake before implementing a solution that is recognized to save lives?"
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Rockabrand, Ryan
2017-12
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Implications of Nanotechnology for the Fire Service: Avoiding the Mistakes of the Past
From the thesis abstract: "Firefighters are exposed to numerous hazardous materials throughout their careers. Managing that exposure is essential for the health and safety of the fire service. This thesis examines how exposure to nanotechnology will impact the fire service in the future. This cutting-edge technology has the potential to revolutionize numerous industries by improving a wide variety of products including fabrics, electronics, furniture, and building materials that can break down in the uncontrolled environment of a structural fire. As industries race to incorporate nanotechnology into everyday products, those exposed to the material as it degrades may face dangerous health complications. Given the newness of this technology, and the evolving scientific data, this thesis examines known hazards that have plagued the fire service to provide guidance on how to manage exposure to nanomaterials. Carbon nanotubes have been found to interact with lung tissue in ways similar to asbestos fibers. They have also been found to be a part of the particulate matter in diesel exhaust. Both hazards are examined to show how they have progressed and what measures have been taken to minimize exposure to them. The connection to these hazards demonstrates why it is so critical for the fire service to be aware of this new technology. It also offers guidance on the most effective methods to use to mitigate exposure."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
O'Sullivan, Daniel John
2017-12
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Reality of the Homeland Security Enterprise Information Sharing Environment
From the thesis abstract: "Responding to recommendations from the 9/11 Commission, Congress created the Information Sharing Environment (ISE) with the passage of the 2004 Intelligence Reform and Terrorism Prevention Act. Linked to the creation of the Office of the Director of National Intelligence and championed by that office's program manager for the ISE, the ISE has contributed to national intelligence reform by attempting to improve information sharing across the federal, state, local, territorial, and tribal domains. Given the rise in domestic terrorist attacks and the progress of intelligence reform over the last 16 years, this thesis explores an analysis of the ISE's effectiveness and an examination of alternative means of information sharing to address the remaining information-sharing challenges brought to light in attacks carried out between 2014 and 2017. Alternative information-sharing techniques have been used by our nation's special operations forces and by our largest police force, the New York Police Department. The best practices of organizations such as these may be leveraged by the ISE to further future intelligencesharing reform."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Brown, Michael E.
2017-12
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Role of Mental Illness Identification and Screening in Firearm Background Checks
From the thesis abstract: "Highly publicized mass shootings, and often the corresponding commentary on the perpetrator's mental health, lead many to question how such a person could have acquired access to a firearm. Mental illness, broadly speaking, is a prohibiting criterion for individuals to purchase a firearm, yet there are several examples of individuals who have a history of mental illness and are able to legally pass a firearm background check. This thesis examines the tenuous relationship between mental illness and violence, and evaluates federal and state laws to assess the prohibited criteria. Individuals with mental illness who go untreated and have co-occurring disorders are at an increased risk of violence, yet may never enter into the courts or are not involuntarily committed to a mental institution. This research concluded, therefore, that statutes need to change by placing less emphasis on involuntary commitment to mental institutions and instead adopt a risk-based approach that restricts firearm access by individuals with a mental illness who may present a risk of violence once they are identified. Legal, procedural, and clinical implications are explored to ensure that individuals' Constitutional rights are protected while mitigating risk and maintaining a primary goal of ensuring effective treatment."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Barklage, Kevin M.
2017-12
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Crisis Leadership and Complex Crises: A Search for Competencies
From the thesis abstract: "A vast amount of research examines leadership within a single organization, in a routine setting. Less research exists regarding leaders in multi-agency, chaotic, uncertain, and complex environments. To reduce the existing research gap in the study of leadership competencies, this study focused on leaders' actions and decisions during complex crises involving a multi-agency response. This thesis applied the meta-leadership framework to law enforcement leaders' actions during three contemporary homeland security crises. While this study found the meta-leadership model to be useful, the model failed to stress the importance of key elements that significantly affect leadership during crises, such as experience, technical skills, and training, as well as additional competencies discovered within the case studies. Thus, in lieu of developing a specific crisis leadership model, I recommend that agencies endeavor to understand the common crisis leadership competencies and strive to train and develop experienced crisis leaders. Agencies that lack practiced crisis leaders should consider having experienced crisis advisors available during such events."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Saltz, Michael E.
2017-12
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Mitigating Insider Threats in the Domestic Aviation System: Policy Options for the Transportation Security Administration
From the thesis abstract: "The Transportation Security Administration (TSA) defines insider threat as the risk posed by workers with inside access and knowledge to exploit vulnerabilities in the nation's transportation systems. In recent years, insiders have been leveraged by criminal and terrorist organizations to further nefarious plots in the aviation system. This thesis examines policy options for TSA to mitigate insider threats in the domestic aviation system and discusses the effectiveness of TSA's insider threat programs. This thesis also explores whether TSA can be more effective at insider threat prevention with additional intelligence collection authorities. The insider threat programs of the Department of Homeland Security's Office of Intelligence and Analysis, the Federal Bureau of Investigation, the United Kingdom's MI5, and federal defense contractor Lockheed Martin are analyzed to identify alternative solutions. At their core, insider threat policies center around three primary areas: security programs, counterintelligence programs, and organizational culture. TSA should establish its own counterintelligence program while continuing to fine-tune its security programs. Integrating counterintelligence and security programs enhances an organization's ability to detect and prevent insider threats. Finally, taking additional steps to establish a strong security ethos within the airport environment will help further 'harden the target.'"
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Bean, Brian S.
2017-12
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Big Brother or Trusted Allies? How the Police Can Earn Community Support for Using Unmanned Aircraft
From the thesis abstract: "This thesis examines how local law enforcement agencies can adopt unmanned aircraft, or drones, as tools to help them perform their public safety missions while earning the support and trust of the communities they serve for the use of this controversial technology. The paper presents the current state of the law surrounding drone use by the police, along with published recommendations on drone implementation and trust-building practices. Through the use of a structured multicase study and comparative analysis, the author tests the validity of the drone-specific recommendations of groups like the International Association of Chiefs of Police, American Civil Liberties Union, and Community Oriented Policing Office of the United States Department of Justice. The case studies also examine the influence of factors like demographics, political affiliation, crime rate, and pre-existing community law enforcement relationships on the success or failure of an agency's drone adoption efforts. Based on the analysis of the case studies, the thesis provides a recommended process to follow for law enforcement leaders looking to implement their own drone programs using evidence-based practices to earn the trust of their citizens."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Schwartz, Stephen Craig
2017-12
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How the Democratization of Technology Enhances Intelligence-Led Policing and Serves the Community
From the thesis abstract: "This thesis examines how the democratization of technology can enhance intelligence-led policing and serve the community. The research compares the models of community policing and intelligence-led policing and considers how the leveraging of social media platforms and personal surveillance cameras can improve police intelligence collection and enhance relationships with the community. While research supports intelligence-led policing to be effective in crime reduction, intelligence-led policing may also produce unexpected benefits when coupled with mainstream technologies serving as a bridge to the people living in those communities. These technologies can create collaborative opportunities and roles of empowerment for citizens' personal safety, thus potentially increasing police legitimacy and fostering more democratic and participatory communities. By incorporating the best of community policing, such as its goals of relationship-building and improving police legitimacy, with the crime reduction capabilities of intelligence-led policing, we might call this community-enhanced intelligence-led policing. With this combination of values and positive outcomes, law enforcement may achieve the desired benefits of each model."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Canaday, Johanna
2017-12
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Border Patrol, Social Media, and Transnational Messaging
From the thesis abstract: "Since the U.S. Border Patrol was established in 1924, agents have been an integral part of the community and have worked to educate the public on the Border Patrol mission and how they can support it. Outreach campaigns began with such programs as D.A.R.E. [Drug Abuse Resistance Education], Red Ribbon Week, and No Mas Cruces. The campaigns were conducted via schools and traditional media such as radio, television, and print. In 2003, Border Patrol's Public Affairs Office was absorbed into the newly created Department of Homeland Security's Customs and Border Protection (CBP) agency. While Border Patrol conducts public affairs, the messaging is controlled by CBP. The prevalence of social media has provided an inexpensive, high-capacity way for Border Patrol to conduct community engagement. However, CBP retains the authority to approve social media use in an official capacity and only allows Border Patrol to use social media under the CBP umbrella. This thesis argues that Border Patrol should be allowed to use Border Patrol-specific social media accounts for community engagement and to educate the public on the Border Patrol mission. Furthermore, engagement should occur with Canadian and Mexican citizens in their native languages when possible and applicable."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Christie, Kathleen Ann
2017-12
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Marijuana, the Straight Dope: Guidance for Federal Policy Reform
From the thesis abstract: "This thesis explores the increasingly popular push by states to decriminalize and legalize marijuana and the resulting problems that raise concern about maintaining the current federal marijuana policy. This thesis conducts an analysis of various policy options to resolve conflicts that arise between recently enacted state legislation and federal criminal statutes, U.S. compliance with international treaties, and public safety. Utilizing Bardach's eight-step method, this thesis compares three possibilities for policy recommendation. The first option is to maintain the status quo, or to continue a policy of relaxed federal enforcement. The second option is one of strict enforcement, essentially rolling back marijuana laws in the states and mandating compliance with current federal law. The third option is one of balancing the desires of the states while ensuring treaty compliance and public safety by rescheduling marijuana. The research shows that a rescheduling of marijuana, from Schedule I of the Controlled Substance Act to Schedule III, would protect marijuana's access to those with a medical necessity while ensuring compliance with international counter-narcotics accords and enable the drug's availability for research purposes."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Baker, Erik D.
2017-12
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Millennials in the Fire Service: The Effectiveness of Fire Service Recruiting, Testing, and Retention
From the thesis abstract: "Modern-day fire service methods' ability to effectively attract and retain millennials is in question. Stale marketing and static testing processes may be contributing to smaller hiring pools and the inability to reach recruits with the skillsets needed to replace experienced firefighters lost through attrition. Millennials are looking for employment in organizations that complement four-year college degrees and offer immediate inclusion and growth. These traits may be misaligned with the fire service business model. Through a customized survey, this thesis gathered data needed to explore the challenges plaguing fire service attraction and retention. The research concluded: 1) the fire service is not attracting the number and quality of applicants that it once did, 2) the generational traits of millennials do not fully align with the business model of the modern fire service, and 3) parents direct their children toward the college education many of them did not have themselves. These issues are preventing the fire service from replenishing the profession with the quality and quantity of talent needed to ensure continuity of response at the local level"
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Neal, Scott F.
2017-12
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Indications and Warning Methodology for Strategic Intelligence
From the thesis abstract: "Today's U.S. intelligence community lacks the human-centric focus needed to develop a forwardlooking intelligence estimate. Using a comparative research model, this thesis explored how gray zone indicators used by the U.S. Army Special Operations Command translate into modern indicators for the intelligence community, and sought similar applications for the homeland security enterprise. The research found that, for homeland security, implementing a human-centric indications and warning methodology that focuses on the actor as the key security challenge can help provide advance warning for a planned attack or can indicate a bad actor who is inspiring others to take action."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Kimmelman, Susann
2017-12
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Humans, Intelligent Technology, and Their Interface: A Study of Brown's Point
From the thesis abstract: "The integration of self-driving vehicles introduces a unique and unprecedented human-machine interface that brings promise and peril. Several socially constructed theories try to explain this human-intelligent machine interface and predict how the future will look. This thesis offers a counter-narrative called Brown's Point that suggests an alternative way of thinking about this relationship. The first Autopilot fatality offers a window into the human considerations needing attention as these intelligent machines, such as self-driving vehicles, combine with humans. How can the human-machine interface be optimized to ensure it offers the most benefit and safety for humanity? This thesis investigated the causal variables that led to the first Autopilot fatality by using Joshua Brown's interface with the technology before and during the accident. I combined the findings from the accident investigation with various heuristics regarding the human-machine interface, theories from cognitive psychology, and sociological constructs to determine how Brown came to trust a machine he knew was fallible."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
White, Jackie L. J.
2017-12
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Dashboards for the Fire Service
From the thesis abstract: "The purpose of this thesis is to examine how fire service agencies can best apply the principles of Business Intelligence (BI) toward constructing dashboards to improve agency performance. To accomplish this project, action research principles were applied to construct a first-generation model of such a dashboard. The model dashboard(s) constructed contains program measures and information that fire agency supervisors at different levels may use to improve subordinate performance and to support decision-making. It does appear possible for fire departments to apply modern BI principles toward improving fire department performance. Since the dashboard developed only represents the first generation of this process, it is recommended that further research focus on how to improve such dashboards through iteration and to examine the effects of such dashboards on agency performance to see if they are truly useful."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Butsch, Alan L.
2017-12
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Police Reforms: Identifying the Potential Adverse Impacts and Challenges to Law Enforcement Agencies
From the thesis abstract: "This thesis examines the issue of police reform and considers whether a causal connection exists between the reforms being implemented by law enforcement agencies and the issue of police disengagement or de-policing. The two most salient reforms, the 'Final Report of the President's Task Force on 21st Century Policing' and the 'Police Executive Research Forum's Guiding Principles on the Use of Force', are currently in the process of being adopted and implemented in many law enforcement agencies, which is a process that will take many months if not years to complete. To provide some insight into how these reforms will affect these agencies, three case studies examined police departments currently under federal supervision from either the Department of Justice or the federal court to determine how they impacted officer activity. These studies considered the reform process along with the individual reforms adopted in each agency and examined the levels of officer activity to determine how they were impacted by these reforms. These results were then examined in the context of current research and officer surveys to assist in interpreting the reported declines in officer activity. These findings have possible implications for law enforcement agencies that adopt the reforms in the 'Final Report and Guiding Principles.'"
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Timpf, Mark L.
2017-12
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U.S. Refugee Policy in the Era of Homeland Security: A Comparative Government Analysis
From the thesis abstract: "U.S. immigration and refugee policy reform has stalled due to competing national narratives. Claims that refugees harm the U.S. economy and national security are in direct conflict with the country's historical national identity and values, and this is apparent in the public discourse. This thesis explores the validity of these claims and provides a comparative analysis with Canada and Germany, both of which are democratic Western societies facing similar issues. It answers the question of what U.S. policy makers can learn from the refugee policies of Canada and Germany and makes 11 recommendations for the United States based on this analysis. This thesis finds the claims that refugees negatively impact a country's economy and national security in the United States, Canada, and Germany to be unfounded. Basing U.S. refugee policy on unfounded claims harms U.S. standing and credibility in the international community as well as deprives it of the economic and safety benefits of admitting and properly integrating refugees into U.S. society."
Naval Postgraduate School (U.S.); Naval Postgraduate School (U.S.). Center for Homeland Defense and Security
Kuczera, Reiss
2017-12
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Insider Threat to Cybersecurity: How Group Process and Ignorance Affect Analyst Accuracy and Promptitude
From the dissertation abstract: "The recent increase in high-profile insider cyber exploits indicates that current insider threat analysis (ITA) is insufficient to handle the growing insider threat problem. Well-established academic literature agrees that information overload is a problem ITA must overcome because ITA remains a human-intensive task. Two conceptual strategies to overcome information overload include reducing information and distributing information among additional people to accommodate the load. This dissertation applies attribution theory and process loss theory to test two ITA factors: ignorance and teamwork. A laboratory experiment with a convenience sample of 48 ITA-trained, top secret-cleared participants supported the research. Participants performed ITA with National Insider Threat Task Force training scenarios and applied the adjudicative guidelines for access to classified information. Teamwork conditions resulted in slightly higher accuracy at a significant cost of time, indicating that ITA analysts are best organized in different structures per informational and temporal constraints. However, ignorance level had little effect on ITA analyst accuracy. ITA analysts were substantially more accurate at implication scenarios but slightly better than chance at exoneration scenarios. Lower decision confidence associated with exoneration scenarios indicated that ITA analysts are more likely to guess when presented with an exoneration scenario. Further research involving larger independent samples and temporal constraints is necessary to verify these findings."
Naval Postgraduate School (U.S.)
Kelly, Ryan F.
2017-09
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Recruiting the Cyber Leader: An Evaluation of the Human Resource Model Used for Recruiting the Army's 'Cyber Operations Officer' [supplemental material]
This record contains supplemental material for the thesis of the same title. The supplemental material contained in this includes a survey, survey function, survey analysis support, and various charts and graphs in support of the human resources applications discussed in the thesis. The associated thesis may be found at following link: [https://www.hsdl.org/?abstract&did=805969]
Naval Postgraduate School (U.S.)
Nicholson, Wallace C.; Gibbs, Sean A.
2017-09
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Recruiting the Cyber Leader: An Evaluation of the Human Resource Model Used for Recruiting the Army's 'Cyber Operations Officer'
From the thesis abstract: "For the first time since the creation of the Special Forces branch in 1987, the Army authorized the creation of a new branch, the Cyber branch. With this, the Army joined the ranks of other organizations in this rapidly expanding arena. The Army found itself in a situation where it needed to quickly fill the positions required of this new branch. To accomplish this goal the Army developed a recruitment strategy based on the Army human resource management model. The purpose of our research is to evaluate the effectiveness of that model to recruit Cyber Operations Officers and to examine the effects of its continued use. To perform this evaluation we conduct an operational assessment that included identifying and assessing measures of performance (MOPs) and measures of effectiveness (MOEs) based on data collected from: Army institutions; a survey of the Cyber Branch population; and the Person-Event Data Environment database. Our research also examined recruitment strategies and practices in other selected organizations to identify practical recommendations for improvements to current Army practices. The results of this research suggest that while the Army was generally successful in accomplishing the identified tasks of its recruitment strategy, there were inconsistencies in its application. Additionally, through analysis of the survey data we were able to identify attributes that had the most impact on achieving desired effects. Finally, we found that the Army did not recruit in accordance with best practices for the cyber workforce and that it did not use available tools to measure aptitude in its recruitment and the selection process. We identify some practical implications and provide recommendations for further research in this fast-paced operational environment." Supplemental statistical information for this thesis may be found at the following link: [https://www.hsdl.org/?abstract&did= 805986]
Naval Postgraduate School (U.S.)
Nicholson, Wallace C.; Gibbs, Sean A.
2017-09
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Engineered Resupply System for Humanitarian Assistance and Disaster Relief Operations
From the thesis abstract: "This research examines the effectiveness of resupply systems in humanitarian assistance and disaster relief (HADR) operations by exploring different permutations of operational energy (OE)-focused assets and policies that a Marine Expeditionary Unit (MEU) employs to improve its throughput of resources to disaster victims. The basis for the modeled scenario is the support provided by the 31st MEU to the city of Hachinohe as part of Operation TOMODACHI. This thesis focuses on OE and only considers the medium tactical vehicle replacement (MTVR) as the baseline capability. An agent-based simulation is then used to model the effectiveness of OE-focused resupply strategies and capabilities. These options include (1) efficient driving techniques, (2) reducing idling time, (3) hybrid technologies, and (4) follower vehicles. To investigate their effectiveness, this research uses a design of experiments approach to efficiently examine a set of design factors for specified operational plans. Statistical results indicate that the operational plans employing shorter and quicker vehicle convoys that communicate with one another are most effective in resupplying isolated victims. This research also confirms that the employment of OEfocused assets and policies is effective in increasing timeliness of resupply. Taken together, these factors contribute toward increasing the operational reach of a MEU conducting HADR resupply."
Naval Postgraduate School (U.S.)
Kang, Wei Sheng Jeremy
2017-09
