From the Highlights: "In recent years, cyberattacks, intellectual property theft, and state-sponsored disinformation campaigns against our Nation have increased significantly. Our objective was to determine the internal and external coordination efforts the Department has taken to counter disinformation that appears in social media. [...] The Department of Homeland Security began internal and external coordination efforts in 2018 to counter disinformation appearing in social media. These efforts were predominantly focused on disinformation campaigns that pertained to election infrastructure or to distinct mission operations. Although DHS components have worked across various social media platforms to counter disinformation, DHS does not yet have a unified department-wide strategy to effectively counter disinformation that originates from both foreign and domestic sources. DHS faced challenges unifying component efforts because disinformation is an emerging and evolving threat. We also attributed some challenges to the continual changes in DHS leadership, which may have hindered the development of top-down strategic guidance for countering disinformation. Without a unified strategy, DHS and its components cannot coordinate effectively, internally, or externally to counter disinformation campaigns that appear in social media. [...] We recommend DHS develop a unified strategy to counter disinformation campaigns that appear in social media."
Department of Homeland Security, Office of Inspector General, Report No. OIG-22-58
Department of Homeland Security, Office of Inspector General: https://www.oig.dhs.gov/