Lessons Learned from DHS' Employee COVID-19 Vaccination Initiative   [open pdf - 2MB]

From the Document: "In advance of Federal approval for emergency use of the Coronavirus Disease of 2019 (COVID-19) vaccine, DHS prepared to coordinate employee vaccinations by tasking its components to identify eligible personnel in health care and frontline occupations in accordance with Centers for Disease Control and Prevention guidelines. DHS acted swiftly to identify employees in vaccination priority groups, but provided minimal guidance to components, resulting in inconsistent responses across the Department as to which types of employees were deemed eligible. DHS only partially committed staff resources and delayed establishing a comprehensive, full-time task force to manage the effort. Also, at times, DHS' communications to its employees were inconsistent or unclear, causing confusion among some employees. DHS successfully vaccinated some employees, but missing and erroneous personnel data in DHS systems used to facilitate vaccinations contributed to DHS falling short of reaching its vaccination goals. This report identifies areas of consideration for DHS to better prepare for future emergencies and pandemics. We make one recommendation to improve DHS' ability to identify essential employees, when necessary, in future emergency situations. Also, DHS should consider improving its preparedness by developing incident response protocols that include a plan for establishing and staffing an incident response team. To foster trust among its workforce, DHS should strive to communicate directly and consistently with personnel during future initiatives. Finally, DHS should consider devising and implementing a methodology for conducting oversight of employee data."

Report Number:
Department of Homeland Security, Office of Inspector General, Report No. OIG-22-42
Public Domain
Retrieved From:
Department of Homeland Security Office of Inspector General: https://www.oig.dhs.gov/
Media Type:
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