From the Executive Summary of Action Plan: "The Department of Veterans Affairs (VA) is not excluded from the systemic injustices and inequities that pervade American society. The GI Bill and loan guaranty programs were instrumental in economic prosperity and access to homeownership for Veterans in the postwar years, but Black Veterans lacked the same level of access. Additionally, exclusionary policies (e.g., Don't Ask Don't Tell) affecting LGBTQ+ [lesbian, gay, bisexual, transgender, queer/questioning, and more] Service members led to the involuntary separation and denial of benefits for many LGBTQ+ Veterans. Other instances of inequities faced by underserved Veterans include disparities in claim rejection rates, unequal post-traumatic stress disorder (PTSD) compensation rates and access disparities for Veterans discharged under other-than-honorable (OTH) conditions. VA is reducing internal and external barriers that have impeded access to benefits, services, and healthcare. VA recognizes that internal barriers will require changes to policies, processes, and procedures to enable access to underserved Veterans. Conversely, external barriers such as legislation, infrastructure or technology differences can contribute to inequities. VA seeks to advance an inclusive environment that values and supports the diverse communities we serve--Veterans, their families, caregivers and survivors--and cultivate 'equitable access to care, benefits and services for all.'"
U.S. Department of Veterans Affairs: https://www.va.gov/