Experiences of Health Centers in Implementing Telehealth Visits for Underserved Patients During the COVID-19 Pandemic: Results from the Connected Care Accelerator Initiative [open html - 0B]
From the Document: "In the early months of the coronavirus disease 2019 (COVID-19) pandemic, telehealth use grew to maintain continuity of care and protect patients and providers. The sudden change in delivery posed challenges for some providers. Such organizations as the California Health Care Foundation (CHCF) sought to support providers, particularly those that serve low-income individuals--including Federally Qualified Health Centers (FQHCs)--in developing high-volume telehealth programs. In this report, we examine the experiences of health center providers in California that participated in CHCF's Connected Care Accelerator program, which helped providers navigate this transition. This work provides data on health centers' experiences with telehealth both before and during the pandemic, offering valuable insight into the policy implications of the use of telehealth as the pandemic continues and ultimately wanes."
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