COVID-19: State Should Strengthen Policies to Better Maintain Overseas Operations in Future Crises, Report to Congressional Addressees [open pdf - 5MB]
From the Highlights: "The U.S. government has over 22,000 U.S. staff working in more than 290 overseas posts. State made operational adjustments in an effort to balance overseas staff's health with the pursuit of diplomacy during the COVID-19 [coronavirus disease 2019] pandemic. The CARES [Coronavirus Aid, Relief, and Economic Security] Act includes a provision for GAO [Government Accountability Office] to report on its ongoing oversight efforts related to COVID-19. In addition, GAO was asked to examine State's overseas operational response to COVID-19. This report examines, among other things, actions State took to respond to COVID-19 and how it communicated them to overseas employees, posts' operational adjustments and the effect on operations, and lessons learned identified by State."
Government Accountability Office: https://www.gao.gov/