Social Security Administration (SSA): COVID-19 Workplace Safety Plan   [open pdf - 156KB]

From the Document: "In accordance with the Office of Management and Budget's (OMB) Safer Federal Workplace: Agency Model Safety Principles memorandum (M-21-15) [hyperlink] on the President's Executive Order on Protecting the Federal Workforce and Requiring Mask-Wearing [hyperlink], we have created a Workplace Safety Plan. The safety protocols we put in place in July 2020 and outlined in this plan address the model safety principles in OMB Memorandum M-21-15. This plan is a living document. We will update it to incorporate guidance from the Centers for Disease Control and Prevention (CDC) and OMB. We manage a network of about 1,500 offices nationwide. About 1,200 of these offices provide a wide-range of direct services to local communities. Prior to the pandemic, these offices served over 800,000 visitors a week, many of whom arrived at our offices without an appointment. Since March 2020, most employees have worked remotely to serve the public primarily through our online services or over the phone. Currently, we welcome over 10,000 visitors a week to our offices by appointment only for a critical issue that we are unable to address over the phone. We took this step to protect our employees and the public we serve, many of whom--given the nature of our programs--are aged or have disabilities placing them at increased risk for serious COVID-19 [coronavirus disease 2019] outcomes. In addition to serving a limited number of customers onsite, a minimum number of staff report onsite when necessary to handle non-portable work including opening and scanning mail, which provides work for our remote employees."

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U.S. Social Security Administration: https://www.ssa.gov/
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