Telehealth as a Bright Spot of the COVID-19 Pandemic: Recommendations from the Virtual Frontlines ('Frontweb')   [open pdf - 70KB]

From the Abstract: "The coronavirus disease (COVID-19) pandemic has accelerated the telehealth tipping point in the practice of family medicine and primary care in the United States, making telehealth not just a novel approach to care but also a necessary one for public health safety. Social distancing requirements and stay-at-home orders have shifted patient care from face-to-face consultations in primary care offices to virtual care from clinicians' homes or offices, moving to a new frontline, which we call the 'frontweb.' Our telehealth workgroup employed the Clinical Transformation in Technology implementation framework to accelerate telehealth expansion and to develop a consensus document for clinician recommendations in providing remote virtual care during the pandemic. In a few weeks, telehealth went from under 5% of patient visits to almost 93%, while maintaining high levels of patient satisfaction. In this paper, we share clinician recommendations and guidance gleaned from this transition to the frontweb and offer a systematic approach for ensuring 'webside' success." This article was originally published on the Journal of Medical Internet Research (JMIR) Public Health and Surveillance website: [https://publichealth.jmir.org/2020/2/e19045].

J Nwando Olayiwola, Candy Magaña, Ashley Harmon, Shalina Nair, Erica Esposito, Christine Harsh, L Arick Forrest, Randy Wexler. Posted here with permission. Document is under a Creative Commons license and requires proper attribution and noncommercial use to be shared: [https://creativecommons.org/licenses/by/4.0/].
Retrieved From:
JMIR Publications: https://jmirpublications.com/
Media Type:
JMIR Public Health Surveillance (April-June 2020), v.6 no.2
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