FEMA Workforce: Long-Standing and New Challenges Could Affect Mission Success, Testimony Before the Subcommittees on Emergency Preparedness, Response, and Recovery and Oversight, Management, and Accountability, Committee on Homeland Security, House of Representatives [open pdf - 235KB]
From the Highlights: "FEMA has long been tasked with the difficult job of leading the federal response to natural disasters. The increasing frequency of disasters and the additional responsibilities of responding to the COVID-19 [coronavirus disease 2019] pandemic and other events have stretched the FEMA workforce in unprecedented ways. This testimony discusses GAO's [U.S. Government Accountability Office's] prior work on various FEMA workforce challenges. This statement is based on products GAO issued from July 2015 to August 2021. For those products, GAO reviewed and analyzed federal law, federal data, and agency documentation and interviewed federal, state, and local officials as well as representatives of stakeholder groups impacted by disasters. GAO also conducted some of these interviews as part of visits to locations affected by hurricanes in 2017 and 2018. Additionally, GAO conducted 17 focus groups with FEMA staff. [...] GAO has made numerous recommendations in prior reports designed to address the workforce challenges discussed in this testimony. FEMA has taken steps to address these recommendations and GAO is monitoring FEMA's ongoing efforts."
Government Accountability Office: https://www.gao.gov/