ABSTRACT

Information Technology: Digital Service Programs Need to Consistently Coordinate on Developing Guidance for Agencies, Report to Congressional Committees   [open pdf - 755KB]

From the Highlights: "Federal agencies spend more than $100 billion annually on IT [ information technology] to improve mission delivery and support; and enhance infrastructure, security, and management. However, because of longstanding challenges, the federal government's management of IT acquisitions and operations has been on GAO [Government Accountability Office]'s high-risk list since 2015. The Modernizing Government Technology Act of 2017 included a provision for GAO to review federal IT programs and entities, including USDS [U.S. Digital Service] and 18F, and the extent to which they duplicate work. This report (1) describes investments identified on the federal IT Dashboard, (2) summarizes prior GAO recommendations and current implementation status on IT duplication and management roles and responsibilities, and (3) evaluates USDS's and 18F's efforts to coordinate IT services to avoid overlap and duplication."

Report Number:
GAO-22-104492
Publisher:
Date:
2021-12
Copyright:
Public Domain
Retrieved From:
Government Accountability Office: http://www.gao.gov/
Format:
pdf
Media Type:
application/pdf
URL:
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