Development and Actionability of the Dutch COVID-19 Dashboard: Descriptive Assessment and Expert Appraisal Study   [open pdf - 264KB]

From the Introduction: "In response to the COVID-19 [coronavirus disease 2019] pandemic, caused by the infection of the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), that emerged in 2019, governments worldwide have been forced to take measures that impact the lives of individuals in order to protect the health of their citizens. Making the right COVID-19 policy decisions requires a balanced trade-off between protecting the population from infection and its consequences, ensuring that non-COVID-19 care needs are met (dual-track capacity monitoring), and minimizing socioeconomic impacts [...]. Web-based public reporting by means of dashboards has become an essential tool for monitoring COVID-19 information and communicating it to the public [...]. Moreover, dashboards are used to support individuals in informed decision making, for instance to educate citizens on whether they need to adapt their behaviors to minimize individual and population risk [...]. As such, dashboards are a powerful communication tool, and they are also frequently used by media as key information sources. If, however, information in dashboards is based on suboptimal reporting practices (eg, incomplete or unreliable reporting of data), it could produce undesirable effects, such as misleading perceptions, stress, or anxiety [...]. Users of dashboards must therefore be assured of complete, valid, reliable, and balanced information that can support them in making informed decisions as they deal with the pandemic. Information can be actionable only if it is fit for purpose and fit for use. Important determinations in the development of dashboards therefore include the selection and standardization of indicators at national and international levels, sources of data collection, analysis of data, and visualization techniques chosen to display the data [...]. The World Health Organization (WHO) advised 4 key types of information needed to effectively manage transitions and modulate restrictive measures over the course of the COVID-19 pandemic: (1) public health and epidemiological, (2) health system management, (3) behavioral insights, and (4) social and economic impact [...]."

2021 Véronique L L C Bos, Tessa Jansen, Niek S Klazinga, Dionne S Kringos. Posted here with permission. Document is under a Creative Commons license and requires proper attribution and noncommercial use to be shared: [https://creativecommons.org/licenses/by/4.0/].
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JMIR Publications: https://jmirpublications.com/
Media Type:
JMIR Public Health Surveillance (October 12, 2021), v.7 issue 10
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