Digital Services: Considerations for a Federal Academy to Develop a Pipeline of Digital Staff   [open pdf - 854KB]

From the Document: "A talented and diverse cadre of digital-ready, tech-savvy federal employees is critical to a modern, efficient government that can help agencies carry out their missions and address challenges facing the United States. As the federal government continues its modernization efforts across agencies, it faces a severe shortage of digital expertise in fields such as artificial intelligence (AI), data science, application development, cybersecurity, computational biology, and robotics process automation. Federal agencies have faced challenges in hiring, managing, and retaining staff with digital service skills because of a limited pipeline of candidates and slow bureaucratic processes. [...] You asked us to gather perspectives of federal technology leaders on establishing an academy that could provide a dedicated talent pool to help meet the federal government's needs for digital expertise. This report summarizes the perspectives that selected technology leaders shared on 1) federal workforce needs for digital services staff, 2) key characteristics of a digital service academy, and 3) considerations to help ensure agencies can absorb graduates of a digital service academy."

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Public Domain
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Government Accountability Office: https://www.gao.gov/
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