COVID-19: State Carried Out Historic Repatriation Effort but Should Strengthen Its Preparedness for Future Crises, Report to Congressional Addressees [open pdf - 2MB]
From the Highlights: "State [Department of State] provides repatriation assistance to U.S. citizens and lawful permanent residents abroad during crises such as the COVID-19 [coronavirus disease 2019] pandemic. State's Office of Crisis Management and Strategy and Bureau of Consular Affairs were primarily responsible for State's COVID-19 repatriation effort. The CARES [Coronavirus Aid, Relief, and Economic Security] Act includes a provision for GAO [Government Accountability Office] to report on its ongoing COVID-19 monitoring and oversight efforts. In addition, GAO was asked to examine State's COVID-19 repatriation effort. This report examines, among other things, (1) the results of State's repatriation effort, including lessons State reported learning from challenges it faced; (2) the consistency of selected aspects of State's repatriation effort with its policies and procedures; and (3) State's oversight of its overseas posts' crisis preparedness."
Government Accountability Office: https://www.gao.gov/