National Weather Service: Additional Actions Needed to Improve the Agency's Reform Efforts, Report to Congressional Requesters [open pdf - 4MB]
From the Government Accountability Office (GAO) Highlights: "Extreme weather events, such as tornadoes and hurricanes, have caused major damage and loss of life in the United States. NWS [National Weather Service] is responsible for developing weather forecasts and issuing warnings to help protect life and property from such events. NWS has determined that it needs to reform its operations and workforce to effectively carry out this responsibility and to improve its provision of services to emergency managers and other partners. GAO was asked to review NWS's reform efforts under the Evolve Program. This report examines, among other things, the actions NWS has taken under the Evolve Program and the extent to which it has followed selected leading practices for effective agency reforms. GAO reviewed relevant NWS documents, interviewed officials, and assessed the Evolve reform efforts against selected leading practices."
Government Accountability Office: http://www.gao.gov/