IT Modernization: HUD Needs to Improve Its Estimation and Oversight Practices for Single-Family Housing, Report to the Subcommittee on Transportation, and Housing and Urban Development, and Related Agencies, Committee on Appropriations, House of Representatives   [open pdf - 2MB]

From the Highlights: "For many years, HUD [Department of Housing and Urban Development] has insured a portfolio of single-family mortgages worth over $1 trillion, relying on an outdated IT [information technology] infrastructure and manual processes. HUD has made several unsuccessful attempts to modernize IT in the past, leaving it dependent on legacy systems. In April 2019, FHA [Federal Housing Administration] and HUD's Office of the Chief Information Officer (OCIO), initiated FHA Catalyst. GAO [s Government Accountability Office] was requested to review HUD's single-family housing modernization program. This report examines (1) the extent to which HUD has implemented leading practices for managing requirements and identifying and mitigating risks for FHA Catalyst, (2) the reliability of the program's estimated costs and schedule, and (3) the extent to which HUD has established effective oversight for the program. GAO compared FHA Catalyst documentation on requirements, risk, cost, schedule, and oversight to leading practices identified in the Capability Maturity Model Integration, and GAO's guides on cost, schedule, and investment management. GAO also interviewed FHA and OCIO officials."

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Government Accountability Office: http://www.gao.gov/
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