Americans at Risk: Manipulation and Deception in the Digital Age, Hearing Before the Subcommittee on Consumer Protection and Commerce of the Committee on Energy and Commerce, House of Representatives, One Hundred Sixteenth Congress, Second Session, January 8, 2020 [open pdf - 34MB]
This is the January 8, 2020 hearing on "Americans at Risk: Manipulation and Deception in the Digital Age," held before the House Subcommittee on Consumer Protection and Commerce of the Committee on Energy and Commerce. From the Opening Statement of Jan Schakowsky: "In the two-plus decades since the creation of the internet, we have seen life for Americans and their families transformed in many positive ways. The internet provides new opportunities for commerce, education, information, and connecting people. However, along with these many new opportunities, we have seen new challenges as well. Bad actors are stocking the online marketplace, using deceptive techniques to influence consumers, deceptive designs to fool them into giving away personal information, stealing their money, and engaging in other unfair practices. The Federal Trade Commission works to protect Americans from many unfair and deceptive practices, but a lack of resources, authority, and even a lack of will has left many American consumers feeling helpless in this digital world. [...] We are finding out that consumers can be harmed as easily online as in the physical world, and in some cases that online dangers are greater. It is incumbent on us in this subcommittee to make clear that the protections that apply to in-person commerce also apply to virtual space." Statements, letters, and materials submitted for the record include those of the following: Monika Bickert, Joan Donovan, Justin (Gus) Hurwitz, and Tristan Harris.
Serial No. 116-86
U.S. Government Publishing Office: http://www.gpo.gov/