Carrot or Stick--a Multiple Case Study of Anti-Corruption and Incentive-Based Programs and Lessons Learned [open pdf - 908KB]
From the thesis Abstract: "U.S. Customs and Border Protection (CBP) is responsible for protecting all U.S. borders. CBP protects all air, land, and seaports, as well as the areas on the border between the official ports of entry. Drug trafficking organizations and human trafficking organizations continually target gaps in CBP's infrastructure, practices, and methodologies to exploit any shortfalls. Outside of technology and infrastructure gaps, CBP employees themselves are targets for criminal organizations. Criminal organizations look to corrupt current employees or insert a member of the criminal organization as a new employee to further their criminal enterprise. This thesis investigates the human element in insider threats and employee corruption, as well as whether current nontechnology-based CBP tactics to combat insider threats and employee corruption requires additional fortifications. One incentive-based and one anti-corruption program are studied to determine if those programs can benefit CBP. CBP has a unique and challenging operational environment. This thesis addresses the unique operating environment encountered by CBP and provides recommendations to fill the gaps in current nontechnology-based insider threat and anti-corruption methodologies used in CBP."
Naval Postgraduate School, Dudley Knox Library: https://calhoun.nps.edu/