Comprehensive Healthcare Inspection of Facilities' COVID-19 Pandemic Readiness and Response in Veterans Integrated Service Network 19 [open pdf - 2MB]
From the Report Overview: "This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program (CHIP) report examines key clinical and administrative processes that are associated with promoting quality care. Comprehensive healthcare inspections are one element of the OIG's overall efforts to ensure that the nation's veterans receive high-quality and timely VA [Department of Veteran Affairs] healthcare services. The inspections are performed approximately every three years for each medical facility. The OIG selects and evaluates specific areas of focus each year. Starting in July 2020, pandemic readiness and response was added as an issue for examination. [...] This report is the second in a series. It provides a descriptive evaluation of VISN [Veterans Integrated Service Network] 19 facilities' responses to COVID-19 [coronavirus disease 2019]. This examination is based on findings from healthcare inspections performed during the first quarter of fiscal year 2021 (October 1 through December 31, 2020). The report also provides a more recent snapshot of the pandemic's demands on these facilities' operations based on data compiled as of April 2021. Additionally, it includes information on VISN 19's COVID-19 vaccination efforts, based on data collected by an OIG survey of vaccination coordinators in February 2021 and a review of VA's vaccination statistics as of March 29, 2021. Interviews and survey results provide additional context on lessons learned and perceptions of readiness and responses."
Department of Veterans Affairs, Office of the Inspector General, CHIP Report No. 21-01699-175; Department of Veterans Affairs, Office of the Inspector General, Comprehensive Healthcare Inspection Program Report No. 21-01699-175