Interim Results of the 2020 Filing Season: Effect of COVID-19 Shutdown on Tax Processing and Customer Service Operations and Assessment of Efforts to Implement Legislative Provisions [open pdf - 841KB]
From the Document: "This audit was initiated to provide selected information related to the impact of the Coronavirus Disease 2019 (COVID-19) on the 2020 Filing Season. The overall objective of this review was to evaluate whether the IRS [Internal Revenue Service] timely and accurately processed individual paper and electronically filed tax returns during the 2020 Filing Season. TIGTA [Treasury Inspector General for Tax Administration] plans to issue the final results of our analysis later in Calendar Year 2020."
Department of the Treasury, Office of Inspector General for Tax Administration, Reference No. 2020-46-041