Review of Veterans Health Administration's COVID-19 Response and Continued Pandemic Readiness [open pdf - 2MB]
From the Introduction: "The VA [Department of Veterans Affairs] Office of Inspector General (OIG) conducted a review of Veterans Health Administration (VHA) facility leaders' assessments of healthcare operations affected by COVID-19 [coronavirus disease 2019] from March 11, 2020, through June 15, 2020. The OIG engaged leaders from 70 selected facilities in discussions about patient-care services provided in three clinical settings: (1) inpatient (acute care) and outpatient care, (2) community care, and (3) community living centers (CLCs). Facility leaders also commented on lessons learned and plans to manage anticipated COVID-19 surges."
Department of Veterans Affairs, Office of the Inspector General, Report No. VA OIG 20-03076-217