Telecommunications: FCC Assisted in Hurricane Maria Network Restoration, but a Clarified Disaster Response Role and Enhanced Communication Are Needed, Report to the Chairman, Committee on Energy and Commerce, House of Representatives [open pdf - 4MB]
From the Highlights: "Hurricane Maria battered Puerto Rico and the U.S. Virgin Islands in 2017, causing great physical harm to residents and severely damaging the islands' critical infrastructure, including telecommunications networks (see photo). Federal agencies faced unprecedented challenges in the hurricane's aftermath that complicated efforts to address telecommunications outages. While DHS is the lead agency in federal disaster response, FCC [Federal Communications Commission] has a supporting role related to telecommunications issues. GAO [Government Accountability Office] was asked to review FCC's response to telecommunications outages after Hurricane Maria. This report examines (1) FCC's actions to support telecommunications restoration after Hurricane Maria and the extent to which FCC's disaster response role is clearly defined, and (2) FCC's efforts to identify lessons learned with public input and the extent to which FCC publicly communicated those efforts."
Government Accountability Office: https://www.gao.gov/