ABSTRACT

Opportunities Exist to Improve HUD's Communication to Renters About Eviction Protections   [open pdf - 156KB]

From the Introduction and Highlights: "As part of the Office of Inspector General's effort to provide oversight of the U.S. Department of Housing and Urban Development's (HUD) relief efforts provided by the Coronavirus Aid, Relief, and Economic Security Act (CARES Act), we reviewed HUD's communication to renters regarding the eviction moratorium found in Section 4024. The objective of our review was to highlight the progress HUD has made and identify areas for improvement. [...] We found that HUD provided critical information to many of these renters through its website and published guidance. It created a web page specifically targeted to renters, helped create a joint website with other agencies to provide information to the public, published tenant flyers and brochures for some of its programs, and added a new search tool to its website for renters in multifamily properties. However, we identified several aspects of HUD's communication to renters on its website and published guidance that could be strengthened."

Report Number:
Department of Housing and Urban Development, Office of Inspector General, Memorandum No. 2021-NY-0801
Author:
Publisher:
Date:
2020-10-13
Series:
Copyright:
Public Domain
Retrieved From:
Oversight.gov: https://www.oversight.gov/
Format:
pdf
Media Type:
application/pdf
URL:
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