Comprehensive Healthcare Inspection of Facilities' COVID-19 Pandemic Readiness and Response in Veterans Integrated Service Networks 10 and 20 [open pdf - 2MB]
From the Report Overview: "This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program (CHIP) report examines key clinical and administrative processes that are associated with promoting quality care. Comprehensive healthcare inspections are one element of the OIG's overall efforts to ensure that the nation's veterans receive high-quality and timely VA [Veteran Affairs] healthcare services. The inspections are performed approximately every three years for each medical facility. The OIG selects and evaluates specific areas of focus each year. Starting in July 2020, pandemic readiness and response was added as an issue for examination. [...] This report is the first in a series. It provides a descriptive evaluation of facilities' responses to COVID-19 [coronavirus disease 2019] within VISNs [Veterans Integrated Service Networks] 10 and 20. This examination is based on findings from healthcare inspections performed during the fourth quarter of fiscal year 2020 (July 1 through September 30, 2020). It also provides a more recent snapshot of the pandemic's demands on these facilities' operations based on data compiled as of December 31, 2020. Interviews and survey results provide additional context on lessons learned and perceptions of both preparedness and responses."
Department of Veterans Affairs, Office of the Inspector General, CHIP Report No. 21-01116-98; Department of Veterans Affairs, Office of the Inspector General, Comprehensive Healthcare Inspection Program Report No. 21-01116-98