Priority Open Recommendations: Department of Veterans Affairs, May 10, 2021   [open pdf - 385KB]

From the Document: "[T]he purpose of this letter is to provide an update on the overall status of the U.S. Department of Veterans Affairs' (VA) implementation of GAO's [Government Accountability Office] recommendations and to call your personal attention to areas where open recommendations should be given high priority. In November 2020, we reported that on a government-wide basis, 77 percent of our recommendations made 4 years ago had been implemented. As of May 2021, VA's implementation rate was 73 percent for these recommendations and VA had a total of 233 recommendations that had not been implemented. Implementing these recommendations could significantly improve agency operations. Since our April 2020 letter identifying 33 priority recommendations, VA has implemented 13 of them. In doing so, VA improved care coordination, as well as its ability to ensure that veterans receive evidence-based mental health treatment. VA also took steps to collect complete and reliable information about employee misconduct and disciplinary actions, among other things. We ask for your attention to the remaining 20 priority recommendations. We are also adding 8 new recommendations, including recommendations related to Coronavirus Disease 2019 (COVID-19) in state veterans homes, community care, succession planning, sexual harassment, on-campus veteran suicides, and supply chain management. This brings the total number of priority recommendations to 28."

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Government Accountability Office: https://www.gao.gov/
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