How Companies Transformed During 2020 and the Impact on Frontline Workers [presentation]   [open pdf - 995KB]

From the About: "[1] In 2020, we received funding from Strada Education Network and Walmart.org to conduct a 12-month, 3-phase study. [2] The focus of the study is to learn how the pandemic and heightened attention on racial inequities have influenced companies' employment, education, and short- and long-term training plans for the months and years ahead." The study had 4 key questions. "[1] In today's rapidly changing business environment and economy, what are the workforce skill needs that are increasingly important? [2] In what ways are these skill needs affecting a range of employment practices, including education and training programs for frontline workers? [3] How has the current context - the pandemic and heightened attention on racial inequities - influenced businesses' workplace hiring practices as well as plans to support career advancement for frontline workers? [4] What types of employee concerns have surfaced regarding what they are facing in the workplace and at home? What are the ways that businesses are helping to support employees' needs?"

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