Defense Logistics: Army Should Ensure New System Operates in All Situations and Soldiers Complete Training, Report to the Committee on Armed Services, House of Representatives [open pdf - 3MB]
From the Highlights: "GCSS [Global Combat Support System]-Army is a single, web-based system that, once fully implemented, is expected to be used to manage $216 billion in assets annually. This logistics information management system replaces several older systems. The Army estimates it will save $12 billion through fiscal year 2027 by making logistics management more efficient. Department of Defense officials also expect GCSS-Army will help the Army to ensure that its financial statements are validated as audit ready. House Report 116-120, accompanying a bill for the National Defense Authorization Act for Fiscal Year 2020, included a provision for GAO [Government Accountability Office] to review GCSS-Army. This report examines, among other things, the extent to which (1) GCSS-Army addresses the needs of soldiers and leaders conducting military operations, and (2) the Army equipped and trained personnel to operate GCSS-Army during military operations. GAO reviewed Army documents and regulations; interviewed officials; observed a system demonstration; and interviewed soldiers who had recent experience using GCSS-Army in operational situations."
Government Accountability Office: https://www.gao.gov/