Coast Guard: Actions Needed to Improve National Vessel Documentation Center Operations, Report to Congressional Committees   [open pdf - 1MB]

From the GAO (Government Accountability Office) Highlights: "In fiscal year 2019, the NVDC [National Vessel Documentation Center] documented about 230,000 vessels for commercial and recreational purposes in U.S. waters. The Coast Guard requires owners of certain-sized commercial vessels to obtain vessel documentation--a form of vessel registration--through the NVDC. Vessel documentation is optional for owners of recreational vessels of 5 or more net tons (generally longer than 26 feet), and many do so to secure a mortgage for financing. In 2017, GAO reported that the NVDC faced backlogs in processing recreational vessel documentation. The Frank LoBiondo Coast Guard Authorization Act of 2018 includes a provision for GAO to review NVDC's operations. This report examines, among other objectives, the extent that the Coast Guard (1) met its NVDC workload demands and (2) measured NVDC's effectiveness in processing vessel documentation. GAO analyzed Coast Guard vessel documentation processing data for fiscal years 2015 through 2019 and information on its system used to process vessel documentation. GAO also interviewed cognizant Coast Guard officials. GAO is making seven recommendations to the Coast Guard, including that it develop and implement policies and procedures for conducting operational analyses for its vessel documentation system, and establish formal organizational performance targets for NVDC's vessel documentation activities. The Coast Guard concurred with GAO's recommendations."

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Government Accountability Office: https://www.gao.gov/
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