Public Safety Communications Dependencies on Non-Agency Infrastructure and Services [open pdf - 1MB]
From the Executive Summary: "Given the complexity of public safety communications systems and modern supply chains contributing to those systems, many public safety agencies find themselves relying on outside sources--commercial vendors and carriers, external agencies or departments, suppliers, and other organizations--to provide infrastructure and services. This collaboration between agencies sponsoring or owning the public safety communications systems and the external entities providing infrastructure or services comes with its own challenges, complexities, and opportunities. To address public safety dependencies on non-agency communications infrastructure and services, SAFECOM and the National Council of Statewide Interoperability Coordinators (NCSWIC) developed this white paper to provide high-level insights for system administrators, public administration decision makers, and other stakeholders involved in public safety communications planning or implementation. While not a comprehensive guide, this document is intended to equip stakeholders with examples of real-world impacts of these dependencies, recommendations for ensuring resiliency and continuity of operations, and supplemental materials providing enhanced details about the various forms of dependencies and potential considerations and practices, including definitions of relevant acquisition, legal, and service-level documentation."
Cybersecurity and Infrastructure Security Agency: https://www.cisa.gov/