Consumer Product Safety Commission: Actions Needed to Improve Processes for Addressing Product Defect Cases, Report to Congressional Requesters [open pdf - 2MB]
From the Highlights: "CPSC [Consumer Product Safety Commission] is responsible for ensuring the safety of thousands of consumer products ranging from children's toys to off-road recreational vehicles. GAO [Government Accountability Office] was asked to review CPSC's processes for addressing product safety hazards. Among other objectives, this report examines the extent to which CPSC has (1) taken steps to prioritize and address product safety hazards in a timely and efficient manner; (2) overseen firms' compliance with corrective action plans and taken steps to address noncompliance; and (3) taken steps to assess the effectiveness of different types of corrective actions."
Government Accountability Office: http://www.gao.gov/