Beyond the First 48: Incorporating Nontraditional Stakeholders into Incident Response [open pdf - 2MB]
From the Thesis Abstract: "During a catastrophic attack or cyber-attack on critical infrastructure, how can local emergency management agencies integrate nontraditional stakeholders successfully into incident response operations? A wide variety of stakeholders who are not traditionally involved in incident response will likely be critical at this time--such as human services, the transportation sector, and private-sector entities. This thesis first explores an academic discussion of the current incident response framework, comprising the National Incident Management System (NIMS) and the Incident Command System (ICS). The thesis then uses a scenario based around a large-scale water outage to illustrate the potential cascading impacts and gaps of the status quo framework. The research shows that NIMS and ICS do not effectively incorporate nontraditional stakeholders into incident response operations at the local government level, and that this framework should be reserved for traditional first responders working to stabilize life safety at an incident scene. This study highlights capabilities that local governments should focus on to ensure their organizational readiness to respond to a critical infrastructure outage that may have catastrophic impacts."
Naval Postgraduate School, Dudley Knox Library: https://calhoun.nps.edu/