From the Executive Summary: "First responders often use commercially available navigation software applications (apps) such as Google Maps or Waze when responding to emergency situations. However, these commercially available vehicle routing technologies abide by the public rules of the road, which first responders may not be subject to. By using the same apps as the general public, first responders are not able to use alternate routes that could allow for quicker response to an incident, such as using express lanes, travelling an alternate direction down a one-way road, or using emergency access roads. To provide responders with an option for more efficient routes, which take into account their unique considerations during an emergency response, the U.S. Department of Homeland Security's (DHS) Science and Technology Directorate (S&T) awarded a contract to Azimuth1, LLC, to develop QuickRoute--a mobile app that would enable responders to take the most efficient route available to them when responding in an emergency situation."
U.S. Department of Homeland Security: http://www.dhs.gov/