From the Background: " States and territories are facing an unprecedented spike in unemployment insurance applications related to the coronavirus disease (COVID-19) pandemic. This document highlights some examples of strategies states and territories have implemented to help individuals file unemployment insurance claims.  The following is a list of key findings and considerations for jurisdictions and communities regarding ongoing COVID-19 operations across the country. These are best practices for consideration and do not constitute and should not be considered as guidance in any way."
U.S. Federal Emergency Management Agency: https://www.fema.gov/