Key Research Questions: What is the Impact of Virtual Visits (e.g. Videoconferencing, Telephone, Texting, Email) Compared with or in Addition to in-Person Visits on Process Outcomes, Patient and Provider Satisfaction, Quality of Care, and Access to Provider? [open pdf - 467KB]
From the Context: " During the COVID-19 [coronavirus disease 2019] pandemic, access to in-person ambulatory visits and procedures has been limited to urgent/emergent visits.  In order to reduce the potential for exposure to COVID-19, virtual visits have been recommended where clinically appropriate (for instance, in-person visits are still required where physical examination is crucial, for example, for chronic wound management). Virtual visits are being offered by physicians for patients with and without COVID-19, and have been a critical service in supporting Albertans, including those experiencing the psychological impact of COVID-19. Going forward post-COVID-19, it is anticipated that the demand for virtual visits will continue to be higher than pre-COVID-19."
2020 Alberta Health Services. Posted here with permission. Document is under a Creative Commons license and requires proper attribution and noncommercial use to be shared: [https://creativecommons.org/licenses/by-nc-nd/4.0]
Alberta Health Services: https://www.albertahealthservices.ca/