From the Preface: "The U.S. Department of Health and Human Services (HHS) Office of Minority Health (OMH) developed the National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (National CLAS Standards) to provide meaningful and practical guidance on delivering culturally and linguistically appropriate services. The National CLAS Standards, which are targeted toward health and health care organizations, were revised in 2013 to account for the increasing diversity of the U.S. population, the growth in cultural and linguistic competency fields, and the changing landscape with respect to new national policies and legislation, including the Affordable Care Act. The organizations that are adopting and implementing the National CLAS Standards have taken concrete steps to address health inequities and meet the needs of the vulnerable populations they serve. However, what is less clear is the extent to which these organizations are evaluating the impact of their approach to improve inequities in care. To help address these questions, OMH commissioned the development of a framework and toolkit to guide efforts to evaluate the National CLAS Standards across four settings: ambulatory care, behavioral health, hospitals, and public health."
2018 RAND Corporation
U.S. Department of Health and Human Services: https://www.hhs.gov/