From the Introduction: "To limit the spread of COVID-19 [coronavirus disease 2019] in the United States, many state and local governments required or encouraged residents to stay at home as much as possible during March, April, and May 2020. These actions increased interest in residential utility service access, especially water and electricity. Many utilities, local governments, and state governments have implemented policies to suspend disconnections for nonpayment (i.e., when utility service is stopped after customers fail to fully pay a utility bill). These policies are known as disconnection moratoria. [...] This report discusses the status of electric utility disconnection moratoria during the COVID-19 emergency, and potential policy considerations that could arise, especially if moratoria remain in place for an extended period of time. The focus of this report is implications for residential customers and utilities."
CRS Report for Congress, R46401
Congressional Research Service: https://crsreports.congress.gov/