SMART: Social Media Analytics and Reporting Toolkit: Data Collection Report   [open pdf - 4MB]

From the Foreword: "The National Urban Security Technology Laboratory (NUSTL) is a federal laboratory organized within the U.S. Department of Homeland Security (DHS) Science and Technology Directorate (S&T). Located in New York City, NUSTL is the only national laboratory focused exclusively on supporting the capabilities of state and local first responders to address the homeland security mission. The laboratory provides first responders with the necessary services, products, and tools to prevent, protect against, mitigate, respond to, and recover from homeland security threats and events. DHS S&T works closely with the nation's emergency response community to identify and prioritize mission capability gaps, and to facilitate the rapid development of critical solutions to address responders' everyday technology needs. DHS S&T gathers input from local, tribal, territorial, state, and federal first responders, and engages them in all stages of research and development--from building prototypes to operational testing, to transitioning tools that enhance safety and performance in the field. The goal is to advance technologies that address mission capability gaps in a rapid timeframe, and then promote a quick transition of the technologies to the commercial marketplace for use by the nation's first responder community."

Public Domain
Retrieved From:
U.S. Department of Homeland Security: https://www.dhs.gov/
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