Navigating the COVID-19 Pandemic: Life on Lockdown   [open pdf - 0B]

From the Introduction: "PYMNTS launched its first study of 1,923 representative United States consumers and how the new coronavirus pandemic had altered their daily behaviors on March 6. We went back into the field on March 17 -- just 11 days after launching the first study -- to understand what, if anything, had changed. Consumers were still largely free to make their own decisions about whether and where they could travel, eat and work when we conducted our first survey on how COVID-19 [coronavirus disease 2019] affected their routines. Stores, schools and businesses were still open at the time, and only a few state and local governments had implemented official stay-at-home orders. Our first report thus examined how consumers were choosing to alter their lives while the choice was theirs to make. This edition examines how their lives have changed with rapidly proliferating, often-mandatory restrictions on the ways they shop, pay and live."

2020 PYMNTS.com
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