FEMA Disaster Workforce: Actions Needed to Address Deployment and Staff Development Challenges, Report to Congressional Requesters [open pdf - 6MB]
From the Highlights: "During the 2017 and 2018 disaster seasons, several large-scale disasters created an unprecedented demand for FEMA's workforce. FEMA deployed 14,684 and 10,328 personnel at the peak of each of these seasons and reported staffing shortages during the disasters. GAO [Government Accountability Office] was asked to review issues related to the federal response to the 2017 disaster season. This report addresses (1) how FEMA's disaster workforce is qualified and deployed, (2) how effective FEMA's qualification and deployment processes were during the 2017 and 2018 disaster seasons in ensuring workforce needs were met in the field, and (3) the extent to which FEMA's disaster workforce receives staff development to enhance skills and competencies."
Government Accountability Office: https://www.gao.gov/