COVID-19: Simple Answers to Top Questions; Risk Communication Field Guide Questions and Key Messages [open pdf - 2MB]
From the Introduction: "In February 2020, ASTHO [Association of State and Territorial Health Officials] sponsored the development of 'COVID-19: Simple Answers to Top Questions' with risk communication experts and a working group of State Health Officials using the science-based, risk communication message mapping development process.ii 'Message Maps' are risk communication tools used to help organize complex information and make it easier to express current knowledge. The development process distills information into clear and easily understood messages. [...] In the following pages, you will find 45+ top questions about COVID-19 answered with detailed message maps. ASTHO recommends that you review the Appendix 'Media Interviews: Tips and Pitfalls' before you engage with the media."
2020 Association of State and Territorial Health Officials. Posted here with permission. Documents are for personal use only and not for commercial profit.
Association of State and Territorial Health Officials: http://www.astho.org/