From the Introduction: "Hospitals play a critical role within the health system in providing essential medical care to the community, particularly in a crisis. [...] During the current outbreak of COVID-19 [Coronavirus Disease 2019], an interruption of these critical support services and supplies would potentially disrupt the provision of acute health care by an unprepared health-care facility. In addition, a high rate of staff absenteeism can be expected. A shortage of critical equipment and supplies could limit access to needed care and have a direct impact on healthcare delivery. Panic could potentially jeopardize established working routines. Even for a well-prepared hospital, coping with the health consequences of a COVID-19 outbreak would be a complex challenge. Despite the difficult demands and obstacles foreseen, the proactive and systematic implementation of key generic and specific actions can facilitate effective hospital-based management during a rapidly evolving outbreak."
2020 World Health Organization
WHO Regional Office for Europe: http://www.euro.who.int/