Telecommunications: Fully Implementing Established Transition Planning Practices Would Help Agencies Reduce Risk of Costly Delays, Statement of Carol C. Harris, Director, Information Technology Acquisition Management Issues, Testimony Before the Subcommittee on Government Operations, Committee on Oversight and Reform, House of Representatives [open pdf - 735KB]
From the Highlights: "GSA [General Services Administration] is responsible for contracts that provide telecommunications services for federal agencies. In preparation for the expiration of current telecommunications programs, GSA has developed a successor program, called EIS [Enterprise Infrastructure Solutions]. GSA and agencies now must carry out the task of successfully transitioning to EIS. Previous contract transitions experienced significant delays. Those delays during the last transition resulted in hundreds of millions of dollars in missed savings. GAO [Government Accountability Office] was asked to summarize its draft report currently out for comment at selected agencies. The draft discusses (1) selected agencies' plans for, and status in, transitioning to EIS; and (2) the extent to which selected agencies were implementing established transition planning practices."
Government Accountability Office: https://www.gao.gov/