From the Executive Summary: "The purpose of the work described in this report was to develop performance measures and gather baseline performance data for the Department of Defense (DoD) Personnel Security Program. The performance measures addressed DoD interest in program performance and also met requirements of the Office of Management and Budget (OMB) Program Assessment Rating Tool (PART). Performance measures targeted three stages that of the personnel security program: (1) Personnel Security Questionnaire (PSQ) submission, (2) investigation, and (3) adjudication. For each stage, measures were identified or developed to measure cost, quality, and timeliness. The research further targeted three types of personnel security cases: 1) Secret cases, 2) Top Secret/ Sensitive Compartmented Information (SCI) - Initial cases, and 3) Top Secret/SCI - Periodic Reinvestigation (PR) cases. The data collection verified that the measures were useful and provided information about program performance in important areas. Three key performance areas were identified for the DoD Personnel Security Program: (1) cost, (2) quality, and (3) timeliness to provide DoD with useful performance information for program oversight and management. Staff at the Office of the Under Secretary of Defense for Intelligence, Security Directorate, received updates and result summaries at earlier stages in the project, as needed to meet PART reporting requirements."
Management Report 09-01
Defense Human Resources Activity: https://www.dhra.mil/