From the Executive Summary: "The CBP [Customs and Border Protection] Strategy 2020-2025 is focused on twelve strategic initiatives that will advance CBP's ability to accomplish our mission. To reach out goals and better accomplish our daily tasks, CBP must improve existing capabilities, develop new ones for the changing operational environment, and adapt out processes to better organize, train, equip and sustain out frontline operators. The strategic initiatives laid out in this document address key challenges and opportunities which guide where CBP should focus its resources. In particular, the strategy lays out specific activities and outcomes that must be achieved while also acknowledging that unforeseen developments or events may require reassessment and reorientation."
CBP Publication No. 0883-0419; Customs and Border Protection Publication No. 0883-0419
U.S. Customs and Border Protection: https://www.cbp.gov/