ABSTRACT

Annual Report 2019: Citizenship and Immigration Services Ombudsman   [open pdf - 11MB]

From the Executive Summary: "The Office of the Citizenship and Immigration Services Ombudsman was created by statute in 2002 to serve as a neutral arbiter between immigration benefit-seekers and U.S. Citizenship and Immigration Services (USCIS), which oversees a complex system that handles millions of benefit requests annually. While USCIS timely adjudicates most filings in accordance with applicable statutes, regulations, and policy, the Ombudsman assists when something goes wrong, such as processing delays, or administrative or adjudication errors. In Calendar Year (CY) 2018, the Ombudsman's Case Team of approximately nine analysts reviewed and worked 11,294 requests for case assistance submitted by the public, an increase of two percent from the previous year."

Publisher:
Date:
2019-07-12
Copyright:
Public Domain
Retrieved From:
U.S. Department of Homeland Security: http://www.dhs.gov/
Format:
pdf
Media Type:
application/pdf
URL:
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