Communication Tools to Increase Communities' Resilience: A Case Study of the Oroville Dam, CA [open pdf - 2MB]
From the Executive Summary: "Within the emergency management community, it is widely recognized that effective public communication of hazard information during crises is a critical factor for minimizing casualties and economic loss, and in ensuring local communities successfully recover from the impact of extreme events. The processes by which communities avoid, mitigate and recover from damage due to disaster (i.e. 'community resilience'), and the methods that organizations can employ to encourage this outcome, are of increasing interest. This report, intended for emergency management stakeholders at all levels who are charged with crafting and disseminating emergency warning messages, is meant to increase awareness of communication tools, strategies and practices that may contribute to resilient outcomes for communities at risk to a variety of hazards."
U.S. Department of Homeland Security: https://www.dhs.gov/