"The Office of Field Operations (OFO) is the law enforcement component within CBP responsible for carrying out CBP's complex and demanding border security mission at all ports of entry (POE). OFO manages the lawful access of people and goods to our Nation by securing and expediting international trade and travel. Continued growth in international trade and travel, expanding mission requirements, and new facility demands continue to strain CBP resources and CBP efforts to secure the homeland. This report outlines CBP's progress on the implementation of its ROS, which is CBP's robust, integrated, long-term strategy for improving port operations. The ROS [Resource Optimization Strategy] has three components: optimize current business processes; utilize the WSM [Workload Staffing Model] to identify staffing requirements; and implement alternative funding strategies to improve the adequacy of user fees to support operations more effectively. Within this report, CBP provides updates on its Business Transformation Initiatives (BTI), the BTI's impact on staffing requirements, the updated WSM staffing projections, and CBP's ongoing efforts to implement funding strategies that complement the sum appropriated in the FY 2014 DHS Appropriations Act (P.L. 113-76) to hire, equip, and train an additional 2,000 CBPOs at the POEs."
U.S. Department of Homeland Security: https://www.dhs.gov/