From the thesis abstract: "The Marine Corps is concerned with aircraft readiness, retention levels and aircraft mishaps. High quality connection, unit support and organizational justice are traits structured within Marine aviation logistics. Miscommunication, however, continues to delay responsiveness. This thesis explores qualitative measurements and develops a proposed theoretical framework to study factors that might better predict readiness. The thesis also presents possible quantitative metrics of readiness within Marine aviation logistics as well as measures of effective communication and relationships. Motivating language theory provides the general framework to explore the omission of service levels. Data elements within the Aviation Maintenance and Supply Readiness Report and Individual Training Standards System aim to provide measurements of readiness. This thesis further proposes a Marine Air Group survey that explores the long-term benefits of motivating language and empathic leadership on readiness. Ultimately, this thesis proposes that the positive influence of motivating language and the mediation of empathic leadership increase unit and individual readiness."
Naval Postgraduate School, Dudley Knox Library: https://calhoun.nps.edu/